Bright Pattern's Contact Center Software Integrations
Bright Pattern's Integrations
Our integration makes it easy to access and use data in your Bright Pattern Contact Center operations, providing comprehensive customer service to your existing contacts.
You can also increase productivity and reduce cost with Workforce Optimization (WFO) and Workforce Management (WFM) integrations. Improve KPIs, Quality Management, schedule forecasting and coaching abilities with top integrations with NICE WFO, Aspect, Pipkins and Monet.
” Bright Pattern simply flipped a switch, and our ServiceNow, Microsoft Dynamics, and Microsoft Teams integrations worked perfectly. “
– Darren Alick | Senior Director of Customer Experience | YMCA of the North
Contact Center Software Designed for Full Compliance
Microsoft Dynamics 365 Integration
Oracle Service Cloud Integration
Salesforce Integration
ServiceNow Integration
Zendesk Integration
Microsoft Teams Call Center Solutions
HubSpot Integration
Zoho Integration
Ivanti Integration
Workforce Optimization and Workforce Management Integrations
ITSM
More integrations coming soon!
- All
- CRM
- Messenger
- Social media
- other
- database
- analytics
- calendar
